Return & Refund Policy

Refund & Return Policy

At Foxy Cove, we want you to be completely satisfied with your purchase. If, for any reason, you are not, we are here to help with our return and refund policy. Please read the details below to understand how our return process works.

1. Returns

• Eligibility for Returns: You may return an item within 7 days of receiving your order, provided it is in unused, original condition and with all original packaging and tags intact.
• Return Condition: Items must be in their original, undamaged condition. We reserve the right to reject returns if the product is damaged or shows signs of use.
• Initiating a Return: To initiate a return, please contact our customer support at support@foxycove.com within 7 days of receiving your product. We will provide you with instructions on how to return the item.

2. Return Shipping Costs

• Customer Responsibility: The cost of return shipping will be the responsibility of the customer. We do not provide prepaid shipping labels. Please ensure that your returned item is securely packaged and shipped using a reliable courier service.

3. Refunds

• Refund Process: Once your return is received at our facility, we will thoroughly inspect the item. If the returned product meets our return conditions, we will process your refund.
• Refund Timeline: Refunds will be issued to the original payment method used at the time of purchase within 7-10 business days after we receive and inspect the returned product.
• Non-Refundable Items: Certain items, such as sale or clearance items, may not be eligible for a refund. Please check the product description for details.

4. Conditions for Refund

• The refund will only be processed after the product has been received at our facility and thoroughly inspected to ensure it is in its original condition.
• If the product is found to be damaged or in unsellable condition, we reserve the right to deny the refund.

5. Contact Us

If you have any questions or need further assistance regarding returns or refunds, please reach out to us at support@foxycove.com.