Shipping Policy

Shipping Policy

At Foxy Cove, we strive to provide you with the best shopping experience. To ensure transparency, please review our shipping policy below. All our products are shipped directly from our trusted suppliers, primarily located in China, which allows us to offer unique items at competitive prices.

1. Processing Time

• Order Processing: Once your order is placed, please allow 1-3 business days for processing. During this time, we prepare your items for shipment and ensure everything is in perfect condition.

2. Shipping Time

• Estimated Delivery Times: Depending on your location, the average shipping time for products sent from China is:
  • United States: 9-15 business days
  • Canada: 5-12 business days
  • United Kingdom & Europe: 3-7 business days
  • Australia & New Zealand: 3-7 business days
  • Rest of the World: 7-19 business days

Please note that delivery times may vary due to customs processing or other unforeseen delays outside of our control.

3. Shipping Costs

• We offer standard FREE shipping for most orders, with shipping costs calculated at checkout based on your location and order size. Any applicable shipping fees will be displayed during the checkout process.

4. Tracking Information

• Order Tracking: Once your order has shipped, you will receive a confirmation email containing your tracking number. You can use this to monitor your package’s journey from our warehouse to your doorstep. You can track your parcel HERE 
• Delayed or Missing Packages: If your package takes longer than expected or shows as delivered but you haven’t received it, please contact us at support@foxycove.com with your order number, and we’ll help resolve the issue.

5. Customs, Duties, and Taxes

• Customs Charges: Some countries may impose customs fees or import taxes on your order. These charges are the responsibility of the customer and may vary depending on your country’s regulations.
• Duties and Taxes: Foxy Cove is not responsible for any customs duties or taxes imposed on your order by your local government.

6. Shipping Restrictions

• Delivery Locations: We currently ship to most countries worldwide. However, some locations may have restrictions due to local regulations or unreliable shipping services. If we are unable to ship to your location, we will notify you immediately after your purchase.

7. Contact Us

If you have any questions about your order or shipping, feel free to reach out to our customer support team at support@foxycove.com. We’re here to assist you!